Services

These are the shapes of work I take on most often, evidence of how I operate rather than a fixed menu. Every engagement starts as a conversation about a specific problem, not a package off a shelf. Book a meeting to talk through what you need.

Chief of Staff, Embedded

Working directly alongside a CEO or executive team as their Chief of Staff.

Who this is for: companies whose CEO or executive team has outgrown informal coordination, typically past a Series B, past 100+ employees, or navigating a leadership transition, and need someone who owns the operating system between what leadership decides and what the organization does.

What’s included:

  • Running the executive planning and review cadence end to end

  • Structuring ambiguous business problems into decision-ready options

  • Owning cross-functional initiatives that have no natural departmental home

  • A trusted second set of eyes on strategic and organizational decisions

I’ve run this exact role for 6.2 years as Chief of Staff to a CEO, including at a $4bn revenue, 14,000-person organization.

Format: full-time hire or a defined embedded engagement, scoped at the outset.

Book a meeting

Embedded Chief of Staff services — Olivier Puyraud working directly alongside a CEO or executive team

Strategy & Annual Operating Plan

Turning company strategy into an operating plan the organization can actually execute.

Who this is for: executive teams heading into a planning cycle without a structured process to cascade strategy into team-level goals, or whose current plan lives in a slide deck nobody reopens after Q1.

What’s included:

  • Annual operating plan design, cascaded from corporate strategy down to team-level KRAs and KPIs

  • OKR and KPI cascade design

  • A planning calendar and governance model, so the process repeats without a rebuild every year.

I've built this exact process for a global product portfolio spanning three regions as a Strategy & Operations lead at Tata, and run versions of it at every scale from a two-person consultancy's own operating plan up through 14,000-employee corporate planning cycles as Chief of Staff.

Format: typically a 4-8 week engagement ahead of your planning cycle, scoped on a call.

Book a meeting

Strategy & Annual Operating Plan service — turning company strategy into a plan the organization can execute

Executive & Board Communications

Structuring the materials an executive team uses to communicate upward and outward.

Who this is for: teams whose board decks, QBRs, or investor updates take too many people too many hours to assemble, and read as a summary of what happened rather than a basis for a decision.

What’s included:

  • Board reporting redesign, from raw data to a deck a director can actually act on

  • QBR and leadership offsite structuring

  • Investor and stakeholder update frameworks

Everything is built to be decision-ready, not just descriptive.

Format: one-time redesign, or ongoing quarterly support.

Book a meeting

Executive & Board Communications service — structuring board decks and updates that drive decisions

Performance Management & Business Reviews

Building the review discipline that tells you honestly whether the plan is working.

Who this is for: companies with a plan but no consistent way to track it, where business reviews vary in format meeting to meeting, or where dashboards exist but nobody fully trusts the numbers.

What’s included:

  • Business review cadence and format design, monthly, quarterly, whatever fits how you operate

  • Dashboard and KPI tracking structure, aligned to the plan set in the Strategy & Annual Operating Plan engagement

  • Escalation logic —> what triggers a decision, not just a status update

This is the same framework behind the Country Review structure I built at Digital Edge across eight APAC markets, and the planning-cadence redesign that cut Circles.Life's cycle from 45 days to 30.

Format: Initial design sprint, then optional ongoing support.

Book a meeting

Building the review discipline that tells you honestly whether the plan is working.

GTM & Revenue Operations Diagnostic

A structured review of the revenue engine, and where it’s leaking value.

Who this is for: commercial leaders who don’t fully trust the pipeline numbers, or who’ve noticed forecast accuracy has drifted from what actually closes.

What’s included:

  • Pipeline health audit — stage definitions, data hygiene, stale-deal rules

  • Forecast accuracy review against actual close rates

  • Pricing and deal desk mechanics review

  • A prioritized fix list, not just a diagnosis

It's the same lens behind the CRM taxonomy I rebuilt at Digital Edge, and the funnel dashboards I first built for Tata's US enterprise leadership over a decade ago.

Format: typically a 2-3 week diagnostic sprint. Output is a findings report with recommended next steps.

Book a meeting

GTM & Revenue Operations Diagnostic service — a structured review of where the revenue engine is leaking value

Custom Engagement

For anything that doesn’t fit neatly into the five above.

Most of the work I take on starts as a conversation about a specific problem rather than a fixed package. If what you need is close to one of the five services above but not quite, or something else entirely, book a meeting and we’ll scope it together.